DIGI Express

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Express interest in our products
• Participate in activities on our platform
• Contact us for support

Information We Collect Includes:

• Personal Details: Names, phone numbers, mailing addresses
• Authentication Data: Passwords and account credentials
• Location Data: Geolocation information for delivery services
• Device Information: Mobile device details, operating system, browser type
• Payment Information: Processed through our internal wallet system

2. How Do We Process Your Information?

We process your personal information for the following purposes:

• Account Management: Create and maintain user accounts
• Service Delivery: Facilitate international delivery services
• Customer Support: Respond to inquiries and provide assistance
• Order Management: Process purchases, payments, and deliveries
• Security: Protect our services and prevent fraud
• Analytics: Improve our services and user experience

3. Legal Bases for Processing

We process your information based on:

• Consent: When you give us permission for specific purposes
• Contract Performance: To fulfill our services to you
• Legitimate Interests: To improve our services and ensure security
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who help deliver our services
• Google Services: Google Maps SDK for location services
• Business Partners: Only when necessary for order fulfillment

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain security and prevent fraud
• Remember your preferences
• Analyze service usage
• Provide personalized experiences

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When you close your account, we will delete or anonymize your personal information, except where retention is required for legal compliance.

7. Information Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Information from Minors

We do not knowingly collect personal information from children under 18 years of age. If we learn that we have collected information from a minor, we will promptly delete such information from our records.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccuracies in your data
• Delete your personal information
• Object to processing of your data
• Data portability
• Withdraw consent

10. Do-Not-Track Features

We do not currently respond to Do-Not-Track signals due to the lack of a uniform technology standard. If a standard is adopted in the future, we will update this policy accordingly.

11. US Residents' Privacy Rights

Residents of certain US states have additional privacy rights under state laws. These may include rights to know what personal information is collected, request deletion, and opt-out of certain data processing activities.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Information